Slow upload and download speeds simply cannot be tolerated these days. So many people use their phones to do business and banking, after all. This increases the demand for quick and easy uploads and downloads. In this environment of fast-paced business done at the speed of thought, nothing is more frustrating than slow data speeds. How do you get rid of those? Well, you first need to know what is causing the problem on your phone. It could be one of a few problems. Once you have that information, you can improve your upload and download speeds.
To do that, we’ve called upon our in-house expert John Fitzpatrick. As a Signal Connect AT&T mobility account manager, he’s one of our go-to guys for all things wireless. He’s already helped people all across the country get the most of their AT&T wireless plans and cell phones. When we asked him for help with diagnosing and fixing upload/download problems, John was all too happy to help. He identified the six biggest reasons for slow data speeds on phones, and showed us how to fix them. We’re happy for the opportunity to share his expertise with you in this blog post.
1. You Have an Older Phone
No, we’re not talking about those big grey “bricks” they had in the 1980s or even the faddish flip phones of the 1990s. Cellular technology evolves at such a rapid pace that last year’s hottest cell phone might already be obsolete. John explained, “The thing about last generation cell phones is that they usually lack the needed memory or processor speeds to transfer data as fast as you need it. Fortunately, this is an easy fix; just get a new cell phone that will handle your data needs.”
When it comes to solving this problem, John was crystal clear. “If you’re using your phone for business, you need the latest technology,” he said. It makes sense to invest in your business in this way.” John and the Signal Connect team can help you with this. The company is an AT&T Preferred Dealer. We can match you with the ideal AT&T wireless plan and we carry the latest iPhone and Android devices. Our reps can even see if qualify for a discount. We can even arrange for customers to get free phone delivery service and activation. If you need a new phone, give them a call at 866-726-4182.
2. Slow Apps and Websites
Do you have a specific app on your phone that tends to be a bit sluggish? There’s a good change that app is more than a little outdated. The same thing goes for some of the websites you use. “Not all sites are created equally,” John said. “Some are old and others haven’t been optimized for cell phones.” If you try to download files from these sites, John says it can slow your data even when you have a strong signal.
Is there another site that has the same documents you need to download? If so, it might be best for you to get what you need from those faster sites. If you don’t have that option, you could try emailing the site’s administrators and asking someone there to send the file to your email. If that’s not an option, you don’t have much choice other than to grin and bear it through an agonizingly slow download. Sorry!
3. Peak Period Traffic
Remember the days of dial-up internet, when peak using times were a thing? Thankfully, our internet technology has gotten a lot better, as evidenced by the fact that our phones can easily access the web. What hasn’t changed is the fact that there are peak usage times, and these can be a load on the infrastructure. In other words, a traffic jam can happen on even the newest highways. Uploading or downloading during these times is still slow going even with a solid cellular signal.
When it comes to the fix, you probably already know what to do in these cases. “Try your upload or download during off-peak times,” John said. “In most cases, this means waiting for the right time to get online to do what you need to do.” If you’re using your phone for something work-related that just can’t wait, John recommends planning ahead of these slow-moving peak times.
4. Viruses and Malware
Viruses and malware infect cell phones just as easily as they attack desktops and laptops. When that happens, your phone’s processing power and data speeds take a huge hit. “You can pretty much forget about uploading or downloading anything,” John said. “If you’re phone is operating at speeds that make you feel like you’re in quicksand, then there’s a good chance your device is infected.”
Many regular cell phone users know how to get rid of viruses and malware. If not, it’s important to know that steps might be a bit different between iPhones and Android devices. John said, “The best thing to do is find a step-by-step tutorial online. Just make sure you specify whether you have an iPhone or Android because the steps are different for each.” John added that malware isn’t a huge threat if you stay on Google-, Amazon-, or Apple-approved stores.
5. Outdated OS or Firmware
Much like cell phones themselves, your OS and/or firmware can become outdated. “When this happens, you’ll likely experience slow speeds overall,” John explained. “You’ll really notice how slow things get when you try to upload or download data.” As someone who does business on your phone, you can’t have this. What you need to do is update you phone, of course, and there are plenty of online tutorials available for anyone who doesn’t know how to do this. “Just be sure you use the tips that are for your specific phone,” John added.
6. Bad Cell Signal
Okay, what if you’re getting slow data speeds and the cause is NOT any of the reasons above? That means you have poor cellular signal at your home or office. John explained, “You could be close enough to a cell phone tower to get some signal, but too far away to the best signal. When the signal is weak, it can drastically slow your phone’s data transmission speeds.”
If poor cellular signal is the problem, a cell phone signal booster system is the solution. “These devices amplifying incoming and outgoing cellular signals,” John explained. “This improves your ability to download and stream data as well as send and receive calls and texts.” Signal Connect is your booster expert. We carry a full line of signal boosters for your home, office, and even your vehicle. (This includes boats, RVs, and big rigs.) If you’re thinking about getting a cell phone booster, John recommends you give us a call at 877-312-4547 or fill out the form below then click “submit.” A member of our team will contact you in one business day or less.