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Fixing DIRECTV Problems on Oil Rigs and Tankers

Fixing DIRECTV Problems on Oil Tankers

If you work on an oil rig or the tankers that ship oil, you spend a lot of time on the water.  Because of this, it’s nice to have DIRECTV on your platform or vessel.  Satellite TV provides you and your crew with something to enjoy whenever you’re not working.  But what happens if you have DIRECTV issues and you’re too far out to call a technician?  Well, you can always call Signal Connect.  Our reps can diagnose your DIRECTV connection issue over the phone, then walk you through the fix.  We offer this customer support to everyone with a DIRECTV account.    

Troubleshooting DIRECTV Issues for Marine Clients

Essa Alijelat of
Signal Connect

 

The crew of an oil transport ship got an Error Code 771 with their DIRECTV installation.  Error 771 means your DIRECTV receiver is having trouble communicating with your satellite dish.  Because of this, no one on the ship could watch TV.  This was a problem, said Essa Alijelat, Signal Connect sales representative.  He explained, “In the offshore oil industry, crews can stay out for weeks and even months at a time.  Watching DIRECTV during breaks means the world to them when they’re away from home.”  Essa committed to fixing the problem so everyone could enjoy their favorite TV programming.

Fixing DIRECTV Connection Issues

The shipping company contacted Essa about the DIRECTV problem and he knew what to do.  Essa recalled, “An Error Code 771 is easy to fix for those of us in the satellite TV business.  They needed to confirm all of the settings for their dome and then resend a signal to the receiver to get their DIRECTV installation working again.”  Essa walked the crew through a setting for portable satellite dishes on boats and RVs.  “Their TV came back on and everyone was happy,” he added.  “I enjoyed helping them with this because I know how important having DIRECTV is to oil workers.”

Ongoing Customer Support for DIRECTV Clients

As a client of Signal Connect, the crew of the oil tanker knew to call us with their DIRECTV connection problem.  Essa recalled, “They were so happy that they recommended us to their headquarters to manage their fleets.”  Signal Connect is an AT&T Preferred Dealer that provides support to everyone with a DIRECTV account.  If you have a problem, just call us and we’ll help you fix it at no cost to you.  All you have to do is give us a call.  Essa added, “It’s easy for us to diagnose your problem over the phone and walk you through the fix.”

Get DIRECTV for Oil Rigs from Signal Connect

When it comes to DIRECTV for oil rigs and marine, Signal Connect is your No. 1 source.  As an AT&T Preferred Dealer, know all the ins and outs of delivering DIRECTV to oil rigs and boats.  Our satellite TV experts will match you with a DIRECTV programming package, satellite dish, and more.  Our reps also provide free customer support for the life of your account.  If you have questions, or would like to setup a DIRECTV account, give us a call at 866-726-4182.

 

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